← Work
SystemsLightricks2021 – 2024
The unglamorous systems years
Office build-outs, a warehouse management system, an information system for the employee experience team, a work scheduling system, and a complete in-house retail system for plant sales.
My role: Design, build, rollout and operation.
The problem
I joined as a student and was handed whatever needed doing. Almost none of it was strategic and all of it was real.
What I did
- Led the IT design and build-out of two new offices, coordinating suppliers and cross-functional teams.
- Designed and implemented an internal information system for the employee experience team.
- Implemented a warehouse management system that improved logistics and inventory tracking.
- Implemented and managed Mishmarot, a company work scheduling system.
- Ran IT department scheduling, resources and equipment, and managed equipment sales to employees.
- Built a complete in-house retail system for plant sales, run four times a year: a barcode for every plant, four cash registers working simultaneously, and receipts itemizing every transaction.
- Connected the sale system to payroll, so purchases flowed through for payment automatically. Designed, developed and deployed end to end, coordinated across departments.
What changed
- Three years of shipping systems that people used the next morning, with no room for anything theoretical.
- The foundation for everything after it: you cannot help people adopt a system if you have never had to keep one running.
What I took from it
Building a retail system so a software company could sell plants is not on anyone's career plan. It is also the single best training I have had in scoping, integration and asking what people actually do all day.
ITSystems designLogisticsOperations
Amit Straus